BionicPOS
Bionic Tech LLC · BionicPOS

Owner Alerts
privacy policy.

How information is used for owner notifications and their private receipt links.

Version 2026-10-18 · Scope: Owner Alerts SMS program and linked receipts

Information used by this program

Bionic Tech LLC (BionicPOS) uses the recipient's name, mobile number, store association and consent record to administer Owner Alerts. A consent record includes the signed form, its date and version, and the enrollment or opt-out history. Operational messages use relevant POS event details, including item names, quantities, amounts, reason codes, timestamps and manager approval information. Delivery records can include message identifiers, status and technical error information.

The receipt service does not need your full payment card number, card PIN or bank login. Do not include those details in transaction notes or support requests. Support correspondence may contain information you choose to provide.

Why we use it

We use this information to send the selected store alerts, display the linked receipt, record permission, respect opt-outs, prevent duplicate messages and investigate delivery or support problems. SMS enrollment is optional and separate from your purchase or use of the POS.

Delivery providers and data sharing

We use Twilio and mobile carriers to deliver SMS. They receive the destination number, message content and delivery information needed for that service. Our receipt service hosts the linked transaction details. These providers' handling and retention of their own delivery records are governed by their applicable policies.

We do not sell or rent mobile numbers, and we do not share mobile information with third parties or affiliates for marketing or promotional purposes. We do not sell, transfer or share messaging consent for another party's use.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

Private receipts and retention

A receipt link is a bearer link: anyone who has it can view its contents until it expires. Do not forward it to people who should not see the store's transaction details. Links expire 30 days after the receipt service accepts an alert. The online receipt content and associated link information are then removed by the service's scheduled cleanup.

This expiry does not erase the original transaction from the local POS, delete a message already delivered to a phone, or control the SMS provider's retention. Limited records may remain to prevent duplicate delivery, document consent and opt-outs, and resolve support issues. Signed enrollment records are kept privately rather than on the public website.

Your choices

Reply STOP to stop SMS from the sending number. Contact us to correct a number, report an unauthorized enrollment, request information about your program data or request deletion. We may need to verify the request and retain limited opt-out or operational records so that we can honor your choices. Store transaction records are managed separately from SMS enrollment.

For help, reply HELP, email support@bionicpos.com, or call 646-428-4504. The SMS terms explain the program and delivery limits.