Optional operational messages that help store owners follow activity at their point of sale.
The program
Bionic Tech LLC, doing business as BionicPOS, offers Owner Alerts to participating store owners and authorized managers. Messages report selected events such as item voids, cleared orders, refunds and manual cash-drawer requests. They may include a private link to the related receipt. This program does not send marketing or promotional messages.
Alerts are sent from (888) 447-4840. Message frequency varies with store activity and the event types enabled in Back Office. Message and data rates may apply. Contact your mobile carrier for details about your plan.
Your choice to enroll
During setup, the recipient reviews and signs the separate Owner Alerts consent form. BionicPOS records the enrollment before enabling alerts for the supplied number. You must control that number and be authorized to view the store activity. SMS enrollment is optional and is not a condition of purchasing goods or services, using the POS, or receiving support.
Giving us a phone number for another purpose does not enroll you. Consent covers only this program and the stores identified on the signed form. A new recipient or mobile number requires a new consent form. No alerts are sent until the service and sender are activated.
Stop messages or get help
Reply STOP to unsubscribe from messages sent by this number. You may receive a confirmation of your opt-out. To resume messages after opting out, reply START; alerts also require an active enrollment and enabled store settings.
Reply HELP for help, email support@bionicpos.com, or call 646-428-4504. Contact support if you change your mobile number or no longer manage the store. You can also disable alerts in Back Office; this cannot recall a message already sent or submitted for delivery.
Receipts and delivery
Anyone with a private receipt link can view that receipt until the link expires. Keep these links private. Online links expire 30 days after the receipt service accepts the alert. Local POS transaction history is separate and remains on the register.
Delivery depends on the register's connection, the SMS provider and your mobile carrier. Offline alerts may arrive after the connection returns. Messages may be delayed, filtered or undelivered, and carriers are not liable for delayed or undelivered messages. Alerts are a convenience and should not be your only way to review transactions or monitor the store. This is not an emergency messaging service.
Privacy and updates
Read the Owner Alerts privacy policy for the data used by this program. Current terms are available on this page. A materially different messaging purpose requires new consent; enrollment in Owner Alerts does not authorize promotional messages.